Privacy Policy
This privacy policy explains how we at Boost Learning collect, use and protect your personal data when you visit our website or use our services. We respect your privacy and are committed to complying with the General Data Protection Regulation (GDPR) and other applicable laws.
Who we are
We are Boost Learning, a virtual coaching-led online learning environment that helps managers of people enhance their capability and confidence. We provide you with a safe, helpful and professional space to explore how to handle challenges and opportunities you may be facing at work. We care about you as a person and we want to help you achieve your goals.
What data we collect
We aim to collect as little of your data as possible although in the course of interacting with us, we may collect different types of data from you. These may include:
Personal data: This is any information that can identify you as an individual, such as your name, email address, phone number, payment details etc.
Usage data: This is any information that relates to how you use our website or services, such as your IP address, browser type, device type, pages visited, time spent etc.
Feedback data: This is any information that you provide us with when you rate or review our courses or services, such as your comments, suggestions, ratings etc.
How we use your data
We use your data for various purposes depending on the context and the legal basis for processing. These may include:
To provide you with access to our website and services.
To process your payment and issue a receipt.
To send you updates and reminders about our courses or services.
To ask for your opinion and suggestions about our courses or services.
To improve our website and services.
To comply with legal obligations or requests from statutory authorities.
To protect our rights and interests.
How we share your data
We do not share your data with anyone else without your consent or unless required by law. However, we may use third-party service providers who help us with certain aspects of our website or services, such as hosting, payment processing, analytics etc. These service providers only have access to your data for the specific purpose of performing their tasks on our behalf and they are bound by contractual obligations to keep your data secure and confidential. We can provide a list of these third-parties upon request.
How we protect your data
We take appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration or destruction. These include:
Using encryption and secure protocols to transmit your data.
Using firewalls and antivirus software to prevent unauthorised access.
Limiting access to your data only to authorised personnel.
Training our staff on data protection best practices.
Reviewing our policies and procedures regularly.
What are your rights
You have certain rights regarding your data under the GDPR and other applicable laws. These include:
The right to access: You have the right to request a copy of the data we hold about you.
The right to rectification: You have the right to request us to correct any inaccurate or incomplete data we hold about you.
The right to erasure: You have the right to request us to delete any data we hold about you that is no longer necessary for the purposes for which it was collected or processed.
The right to restriction: You have the right to request us to limit the processing of your data in certain circumstances, such as when you contest its accuracy or object to its processing.
The right to portability: You have the right to request us to transfer your data in a structured, commonly used and machine-readable format to another organisation or yourself.
The right to object: You have the right to object to the processing of your data based on our legitimate interests or for direct marketing purposes.
The right to withdraw consent: You have the right to withdraw your consent at any time if you have given us your consent to process your data for a specific purpose.
The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your data protection rights.
To exercise any of these rights, please contact us using the details below. We will respond to your request within one month or inform you of any extension or reasons for delay.
How to contact us
If you have any questions or concerns about this privacy policy or how we handle your data, please contact us using the following details:
Email: belinda@boostlearning.online
Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in our website or services, legal requirements or best practices. We will notify you of any significant changes by email or by posting a notice on our website. We encourage you to review this privacy policy periodically to stay informed about how we protect your data. This privacy policy was last updated on 19 April 2023.